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owner resources

Our motto at myStreet Community Management is to help all our homeowners ensure they Love Where They Live! And we believe that an informed owner is a happy owner. We want to ensure that all our owners understand the onboarding process and where they can go to get answers to their questions.


What if I have not received my new owner Welcome Letter?

If you have not received your welcome letter, your closing paperwork may still be processing. It is important to note that closing paperwork must be sent by your closing attorney to our office for processing, this may take several weeks. If it has been more than three (3) weeks and you have not received your Welcome Letter, or you need immediate assistance, please contact us at and we will be happy to assist.

How do I determine the amount and frequency of my community's assessment billings? 

The amount of your community’s annual assessment and the billing information is included in your Welcome Letter, however, if you have questions, your community manager will be more than happy to assist you. You can also review this information on your community portal at any time. If you need further assistance, please contact us at

What if I have an offsite mailing address?

If your mailing address is different from your property address, it is important to verify our team has your offsite address listed as your formal mailing address. If you are unsure as to if you have provided your offsite mailing address to our team or not, please use the Owner Information Form and submit a copy to

How do I register to receive community e-blasts?

The best way to register your email address and ensure you receive community e-blasts is to confirm our office has the most up to date email on file for you. Please communicate with your community manager to verify this information. If you would like to change your preferred email address, you may do so by logging into your portal account and clicking the “My Profile” tab. Once you make your changes to your profile information and hit “submit”, your email address will automatically be updated in our system. If you have another member of your household who would like to also receive important community emails, please send an email to with your name, property address and instructions as to what additional email addresses you would like added to your account. Once this information is received our team will be happy to add the additional addresses to your community’s distribution list for you.

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