before you go

Moving Out?

Here’s What You Need to Know

 

 

We’re sorry to see you go and want to ensure a smooth transition as you prepare to move. Before finalizing your departure, please review the following important steps:

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• Cancel Automatic Payments – If you have recurring payments set up through our online payment portal or your bank, be sure to disable them. Automatic payments do not stop when you sell your home. If payments continue after closing, it may take several weeks for the transaction to clear and for a refund check to be processed.

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• Confirm Outstanding Balances – Ensure all HOA dues, special assessments, and other fees are paid in full before closing to prevent delays in the sale process.

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• Return Community Property – If applicable, return any gate access cards, key fobs, pool passes, or parking permits assigned to your household.

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• Leave Mailbox Keys for the New Owner – If your mailbox is managed by the association or the postal service, ensure that the mailbox keys are left for the buyer or provided according to HOA guidelines. If replacement keys are needed, the new owner may need to contact the post office directly.

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• Update Contact Information – Provide a forwarding address to your community management team to receive any final statements, refunds, or important post-move correspondence.

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• Review Governing Documents – Some associations require sellers to notify the HOA or submit resale disclosure paperwork. Confirm any obligations with your management company to avoid last-minute issues.

 

By completing these steps, you help ensure a hassle-free move and avoid potential delays or unexpected fees. If you have any questions, please contact our office for assistance.

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